Security Operations
Help Centre
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Roles & permissions
RoleTypical duties
AdministratorFull tenant control - configuration, approvals, remediation, users, billing.
Security AdministratorSecurity configuration and integration management.
Automation AdministratorAutomation rules, playbooks and approvals.
SOC AnalystInvestigation, hunting, remediation requests and approvals.
Security AnalystInvestigation, hunting and triage.
AuditorRead-only access to audit logs and reports.
ViewerRead-only access to dashboards and intelligence.
Platform AdminSaaS operator - manages all client tenants and accounting.
Managing users

Administrators invite teammates with a role; each invite redeems once to create a user. Users can manage their own profile, language and API token. User limits are enforced per subscription plan.

Audit logging

Every action - user actions, security actions, approvals & decisions, configuration changes, system events - is recorded in System Logs with the actor, role, source IP, tenant and result. Nothing is silently overwritten.

Open System Logs β†’
Billing

Plans are priced per device per month with everything included: Basic $9.95/device (1–10 devices), Standard $7.95/device (11–1,000), Unlimited - any number of devices with custom pricing - please call. The Billing page shows your entitlements and usage vs. limits. Platform admins manage subscriptions, invoices and revenue in the admin console.

Payment methods: ProPera Online accepts πŸ’³ card payments via Stripe and πŸ…ΏοΈ PayPal. When you sign up, you choose your payment method during β€œGet started”, and after your workspace is created you're taken straight to secure checkout. In demo mode (no provider keys configured) checkout completes instantly so you can explore the platform. In production the plan is applied only after the payment provider confirms the transaction.

Security settings

Secrets are encrypted at rest and never logged. Microsoft credentials can be configured per tenant (Settings β†’ Microsoft) or in the Configuration Centre. Sensitive remediation always requires approval, registry changes are never made automatically, and every automation supports dry-run and approval modes.